About Us

About Us

At Urban Boundaries, we sell quality cold weather and warm weather apparel and accessories. Our customers want to look good, and have the form and function of the high end labels but at a discounted price. Since we don’t have to build advertising dollars into our product’s cost structure, we are able to deliver a shopping experience that rivals the big brands but at a fraction of the cost.

Urban Boundaries got our start in December of 1995. Over the years our identity as an online retailer has morphed into what it we are today. We work tirelessly to eliminate the middle man whenever possible and are importing more and more of our own private label goods allowing us to pass on the savings to our customers.

We believe in “getting it right” for our customers. Our no hassle exchange and return policy is at the heart of the policy. If for any reason, you are not completely satisfied with a purchase, you may return it for a refund within 6 months of the purchase date. If for some reason there is an issue with a product you received but you don’t want to return it, we will gladly swap the item out via an exchange to ensure you are completely satisfied.

You can connect with us easily online. Our company directory and email addresses can be found below. In order to document all correspondence and to ensure the communication goes to the right person, we recommend initial contact with the company must be made via email vs. the phone. If contact via the phone is necessary, that number may be found on the CONTACT US page.

Thank you for shopping at Urban Boundaries.

Wallace “Wally” Gustafson